FAQs

Can I return the item if it doesn't work for me?

At Mystery Manga, we take pride in offering unique customised gifts tailored to your preferences. Due to the personalised nature of our products, we regret to inform you that we are unable to accept returns. Each item is crafted with care and attention to detail, ensuring it meets your specifications. We encourage you to review your order carefully before completing your purchase to ensure that all details are accurate.

How do I check the status of my order?

You will receive a receipt for your order immediately after you place it. Once your order has been shipped, you will receive a tracking number. You can use this number to check the status of your order on the Track Order page at any time.

Do you provide a quality guarantee for all the products being sold?

Yes, we offer a quality guarantee for all of our products. If you are not satisfied with the product or find any damages, please contact us immediately and we will do our best to address the issue and ensure your satisfaction

How can I get in contact with you?

You can contact us by email. You can also open a chat with us by clicking the link provided and let us know if you have any questions or concerns.

Do you offer a refund if I don't like the product?

As each product is customised specifically for you, we do not offer refunds. We strive to deliver high-quality products that exceed your expectations. However, if you encounter any issues or concerns with your order, please don't hesitate to contact us. Our team is dedicated to addressing any problems promptly and finding a satisfactory solution.

How do I order on your website?

To order on our website, simply select the offer above and click the 'Buy Now' button. Then, fill in your shipping and billing information. Your order will be shipped to you as soon as possible. Payment is secured by Paypal, Mastercard, Visa, and AMEX.